Pre-sale selection service
In-depth communication and exchange of product technology before purchase to provide reasonable products.
In the selection, consider whether the cost is minimized, the performance condition efficiency is maximized, and the product cost performance is considered.
Can not meet the requirements of industry and mining, according to the special requirements of customers, arrange engineers to make reasonable improvement.
Inform users of product delivery time, warranty period, tax rate, mode of transportation, installation, after-sales service, etc.
Supply services during sales
Respect each user and provide them with a relaxed and enjoyable overall value service.
Compare cost-effectiveness: compare price, quality, and service to maximize efficiency and achieve higher cost-effectiveness.
During the production period, relevant technical personnel can come to our company for product supervision and inspection.
Provide product information on time and accurately, allowing users to have first-hand control over time and information.
After signing the contract, according to the contract, deliver on time with quality and quantity guaranteed, and provide a complete service system.
After sales technical services
Provide product certificate, label, warranty, installation manual, delivery list, value-added tax invoice, etc. as required by the contract.
Timely and effective provision of a twelve month product warranty service, as well as lifelong free consulting services.
The product installation and debugging company can arrange professional technical personnel to guide the installation over the phone.
Do a good job of storing and filing data information every time, and strictly keep user information confidential.
Service Express
Winning customer trust and satisfaction through service
Quality Commitment
Always persistently changing something
Listen attentively
Listen to customer needs and accept customer opinions